Toyota Kirloskar Motor (TKM) has reinforced its commitment to a customer-first philosophy by launching its first Company Owned Toyota Used Car Outlet (TUCO) in Northeast India in Guwahati. This is the third such outlet in India under the “Toyota U-Trust” brand, the first two outlets being at Bangaluru and Delhi respectively. This initiative is designed to provide customers with high-quality, safe used cars, emphasizing convenience, transparency, and peace of mind throughout the buying and selling process.
The new facility spans approximately 4,000 square feet and can display over 15+ certified Toyota vehicles TUCO outlets serve as a comprehensive platform for customers seeking certified pre-owned Toyota vehicles. Each vehicle undergoes a rigorous 203-point inspection adhering to Toyota’s global standards. This process, carried out by Toyota-trained technicians, ensures superior quality, safety, and reliability. Additionally, the inspection includes meticulous documentation checks, such as service history verification, to provide customers with complete peace of mind.
A hallmark of TUCO is Toyota’s signature ‘MARU MARU’ process, which signifies precision cleaning of the highest quality. This unique offering underscores TKM’s commitment to creating a transparent and dependable used car ecosystem in India. TUCO also offers complete pricing and vehicle history transparency through its digitally integrated showrooms. Customers can also assess their vehicle’s value online via the ‘Valuate Your Car’ feature on the Toyota U-Trust website. To enhance the ownership experience, TUCO certified vehicles come with a warranty of up to 30,000 kilometers or two years, and three complimentary services, redeemable at any Toyota service centre nationwide. This robust after-sales support ensures every TUCO customer experiences the trust and excellence synonymous with the Toyota brand.
The expansion of TUCO with the opening of our first used car outlet in Guwahati highlights our commitment to quality, reliability, and customer satisfaction. This new outlet maintains the high standards associated with Toyota products and our exemplary service experience.
With the Indian used car market expected to grow at a CAGR of 8%, the Northeast region is becoming a significant growth area, contributing notably to the organized used car market. Guwahati, as a strategic hub for Northeast, plays a key role in meeting the rising demand for high-quality, reliable pre-owned vehicles. This expansion is a significant step in Toyota Kirloskar Motor’s (TKM) efforts to meet the growing aspirations of customers in the Northeast and strengthen the region’s presence in India’s mobility landscape.
Toyota Kirloskar Motor entered the used car business in 2022 with the launch of its first facility in Bengaluru, becoming the first auto manufacturer in India to offer fully OEM-refurbished used cars. Building on this milestone, TKM expanded its presence to Delhi in May 2024, further strengthening its commitment to delivering high-quality, reliable pre-owned vehicles to customers across the country.
