Audi is offering its customers an extension of new car and extended warranties. This measure is being introduced short-term in many markets around the world as many customers have been, or still are, unable to visit an Audi dealership and report their warranty claims due to the ongoing Corona crisis. The extension applies worldwide to all cars produced in Europe, Brazil, Mexico or India whose new car or extended warranty expires or has expired in the time period between 1st March 2020 and 31st May 2020. The period for the extension ends three months after the expiration of the original new car or extended warranty, at the latest on 31st August 2020.
The mileage restriction of the Audi extended warranty remains unchanged with respect to the warranty extension. If mileage restrictions for new car warranties have been issued in a market, then these also remain unchanged. In the case of an overlap between the extension of the new car warranty and the start of the Audi extended warranty, the start of the extended warranty will be postponed for three months free of charge.
All the above mentioned measures are one-time and voluntary goodwill measures which have been introduced due to the circumstances created by the Covid-19 crisis. These measures are not a recognition of any legal obligation and do not imply any such obligation in the future.
Porsche is extending the new car warranty by a further three months for all cars with a new car warranty expiring between 1 March 2020 and 31 May 2020. This offer comes at no additional costs for customers and is valid worldwide. With this measure the sports car manufacturer is responding to the impact of COVID-19 which has restricted business operations at many Porsche Centers since March. The offer also applies to customers who purchased a Porsche Approved warranty to follow on after the expiry of their original new car warranty. If the Porsche Approved warranty has a starting date within the time period in question, it will also be extended by three months.
The new expiry date for the warranty will be calculated from the end of the current period. For example, if the new car warranty expires on 20 March 2020, the extension will apply for a further three months until 20 June 2020. A new car warranty, which was due to end on 15 May 2020, will be extended until 15 August 2020.
The new car warranty is always valid for a minimum of two years and starts on the day the car is delivered to the customer. The Porsche Approved warranty for pre-owned cars covers a period of at least 12 months, with the option of an extension. A warranty claim can be made at any Porsche Partner worldwide.
