Royal Enfield, the global leader in the mid-size (250cc-750cc) motorcycle segment, introduces ROYAL ENFIELD WINGMAN, a new, rider focussed connected vehicle solution in India. ‘ROYAL ENFIELD WINGMAN’ seamlessly integrates the vehicle connectivity, the application and backend support through a dedicated Royal Enfield GRID team, providing riders with information about their motorcycle and proactive support at all times. At present, Royal Enfield has deployed this in the recently launched thoroughbred highway cruiser, the Super Meteor 650, starting today, and with plans to offer it as a standard fitment in future models.
‘ROYAL ENFIELD WINGMAN’ is the embodiment of Royal Enfield’s commitment to continuously improving the riding experience. Available for both Android and iOS devices, it is supported by a telematics hardware and can be operated through the RE APP with its simple, engaging and user-friendly interface. Currently available only in India, customers booking the Super Meteor 650 from November 16, 2023 will get this feature as standard with a marginal increase of INR 6500/- for the device, on the ex-showroom price, and existing Super Meteor customers can opt for this by purchasing the device and with the nominal fitment cost.
Commenting on the launch of the new ‘ROYAL ENFIELD WINGMAN’ feature, Mr. B Govindarajan, CEO, Royal Enfield said, “At Royal Enfield, we constantly strive to enhance the riding experience for our customers. ‘ROYAL ENFIELD WINGMAN’ is a significant step in this direction, providing riders with a more connected and safer experience. It complements our commitment to offering premium quality and innovative solutions to our riders. Currently launched in India, we strongly believe that this new connected vehicle solution will further elevate the riding experience of the customers and allow them to stay closely connected with their motorcycle and the brand Royal Enfield.”
ROYAL ENFIELD WINGMAN is a seamless mechanism that provides vital real-time information about the motorcycle’s health to the rider. Through a simple, interactive dashboard, the rider is able to get critical updates about fuel level, battery status and service alerts thereby ensuring he or she is always aware of their motorcycle’s condition. It also has enhanced security features like engine on/off alerts, and is GPS enabled that allows location tracking, last parked location tracking and walk-to-my-motorcycle feature. The most interesting element of Royal Enfield Wingman is the insights that it brings to the rider with incisive data about the daily rides, riding patterns, trip information such as the ride routes, max speed, average speed etc, including sudden braking and sudden acceleration notifications.
A critical aspect of Royal Enfield Wingman is that it provides absolute peace of mind and convenience to the owner. Riders can receive proactive Royal Enfield GRID support with real-time guidance and vehicle alerts. This initiative will allow riders to plan their ride at any point in time with full confidence of having the service support and road-side assistance. Royal Enfield has set up a full-fledged customer support team who will reach out to the customers proactively if a customer is likely to encounter a technical snag with his or her motorcycle. Riders can also choose to call the GRID Support at a click of a button in the app in case of any assistance that may be required during the ride anytime and anywhere in the country.
