Kia India, one of the fastest-growing premium carmakers in the country, launched the ‘Exchange Your Car’ service under its CPO domain, making car exchanges easier for its customers. The online self-evaluation module enables customers to know the suggestive price of their existing car, empowering them to make an informed decision while exchanging their vehicle.
To avail this service, customers can click on ‘Exchange your Car’ under the “Buy” section on the brand’s website (www.kia.com/in) and enter the basic details of their vehicle, including its make, model, variant, manufacturing year, and kilometres driven. The customer can get a suggestive (approximate) price for the vehicle from the convenience of their home. The service also aims to speed up the initial phase of the car exchange process, allowing customers to move forward confidently.
Commenting on the module, Mr. Myung-sik Sohn – Chief Sales Officer, Kia India, Said, “At Kia India, customer experience is at the heart of everything we do. Our new feature simplifies the car exchange process, enhancing convenience and strengthening our connection with customers. This innovation not only expands our market reach but also builds trusted relationships with potential buyers. We’re committed to continually improving our services, ensuring a seamless and satisfying experience for all and giving you confidence in our future.”
With this launch, Kia India aims to introduce transparency and ease of operation in the car-switching process. This move aligns perfectly with the company’s efforts to provide the best-in-class services to existing and potential customers. It will also enhance customer engagement and help maintain Kia’s position as a trusted car manufacturer in the country.
