Volkswagen India introduces its comprehensive #VWellnessIndia program across all touchpoints, guided by its commitment towards safety and security of all its stakeholders. Through the program, Volkswagen India aims to provide and maintain health, hygiene and sanitization standards across its facilities. It is aimed to ensure employee safety and re-build customer confidence and provide peace of mind when a customer decides to visit a Volkswagen dealership or service workshop.
As a responsible corporate, Volkswagen has created a comprehensive guideline document that will act as a prescribed manual to undertake safety measures across the network facilities. The measures include hygiene practices, timely sanitization of the facility and vehicles, thermal scanning, safe distancing, wearing of masks and gloves, placement and usage of hand sanitizers. Virtual trainings have been undertaken across the network including the sales, service and administration teams.
The network facilities are also being encouraged to wear protective gear and perform contactless greetings while welcoming customers. The brand is providing hand gloves and masks across the 137 sales and 116 service touchpoints. In addition, all sanitized and disinfected touchpoints will be branded by Volkswagen’s ‘Safe & Sanitized’ logo depicting adherence of the hygiene practice. Digital brochures, remote test drives experiences, pick-up and drop services are also being recommended during customer interactions.
For customers who prefer interacting remotely, the brand has developed its digital infrastructure to enable a seamless sales and service buying experience. It is further supported by contactless services, doorstep delivery and virtual engagement possibilities.
In addition to the initial contribution of INR 1 Crore by ŠKODA AUTO Volkswagen India, the company’s employees supported by the labour unions in Pune and Aurangabad contributed a day’s salary to raise over INR 1.2 crore. The collected amount will fund 15 full featured ventilators, 15 monitors and 3750 PPE kits for Covid-19 hospitals in Mumbai, Pune and Aurangabad.
Additionally, the company has distributed 21 tons of dry ration to needy families in Khed and Bhosari villages and has donated additional essential medicines to Sassoon General Hospital worth INR 22.34 lakhs.
ŠAVWIPL continued to leverage its Chakan and Aurangabad factories and engineer’s expertise to produce reusable face shields. The group has distributed 12,000 units of face-shields to hospitals and healthcare providers in Aurangabad, Beed, Latur and Pune. Furthermore, SAVWIPL engineers are closely working with global experts to manufacture Continuous Positive Airway Pressure (CPAP) devices, Automatic AMBU Bags, Intubation boxes and retro fitted filtered Oxygen Masks to aid healthcare providers treating Covid-19 patients.
Earlier, ŠAVWIPL had pledged financial support towards setting-up an 1100-bed dedicated COVID-19 facility at Sassoon General Hospital in Pune. The contribution also addressed the need for essential medical consumables and critical care equipment for the medical team and patients fighting the COVID-19. The group also donated over 35,000 sanitizers to hospitals in Pune, Aurangabad and Mumbai, and distributed over 50,000 food packets in the Aurangabad region. It is also helping charities, municipalities and volunteers distribute medicines and food by offering the use of its fleet of owned vehicles.
In addition to the CSR activities, ŠAVWIPL through its brands have been advocating ideals of Safe Distancing, Home-Isolation and tips on safe keep of vehicles during the lockdown. ŠKODA AUTO, Volkswagen and Audi offered an extension of warranty expiring during the shutdown. Lamborghini and Porsche offered interesting engagement campaigns with its social audiences. The company through its dealerships have also run sanitization drives for emergency vehicles in various parts of the country and have extended service support for emergency personals.
