Customer-centricity and Accessible Service is at the core of Brand Volkswagen, in alignment of the same the Brand has introduced a special Summer Campaign across the 120 service facilities present in India until 15th June 2022.
The Volkswagen Brand in India has been continuously working towards enhancing its service experience and offering an affordable cost of ownership program for customers. In this endeavor, the Brand has made efforts by rationalizing its service and maintenance cost in addition to part prices. Adding to the convenience of customers, we have opened regional parts distribution center that are committed to meet the requirements of the Volkswagen service network across the country.
In-line with the service efforts, the Summer Campaign initiative offers a complimentary 40-point vehicle check-up analyzing the health status of your vehicle and highlight any pertinent areas that requires immediate action. It is supported with attractive offers and benefits on Extended Warranty (EW), Service Value Package (SVP) and Value Added Services (VAS) that provide an affordable ownership experience.
Commenting on the announcement, Mr. Ashish Gupta, Brand Director, Volkswagen Passenger Cars India said, “At Volkswagen, our priority is to provide affordable and hassle-free ownership experience to our customers. With the ongoing summer season, it is advisable to conduct a vehicle health check-up for smooth and comfortable drive journeys. For the safety of the occupants, we are offering a 40-point vehicle health monitoring that allows our customers to focus on their drive experience.”
In addition, as part of the service enhancement efforts, the Brand also offers doorstep services through Volkswagen Mobile Service Unit (MSU) and Volkswagen Assistance. Along with Express Service available in major metro cities for customers. For a more transparent process, Volkswagen India has also introduced the facility of Service Cam and Service Cost calculator that provides customers with the repair and maintenance required in their vehicle and the estimated cost for it. Further, customers can also book their service appointment online, along with purchasing loyalty products and maintenance packages through the Volkswagen India website.
